RESPONSIBLE GAMING

Responsible Gaming

Circa Sports Colorado encourages all customers to gamble responsibly. Please bet only what you can afford.
Gambling problem? Call or TEXT 1-800-GAMBLER or visit https://betsmart.colorado.gov/
For statewide self-exclusion in Colorado visit https://betsmart.colorado.gov/self-exclusion
For additional problem gambling information and resources for Colorado and other states visit https://www.ncpgambling.org/help-treatment/

Circa Sports Colorado Self Exclusion Program
Self-exclusion - You have the ability to voluntarily deactivate your account indefinitely. Adjust your self-exclusion status here: https://mobile.co.circasports.com/playerrgmaintenance
Self-exclusion is effective immediately once you (the patron) adjust your settings at the above link and click Save to confirm changes. Reactivating your account at the link above requires a cooling-off period of 24 hours after your request is approved by Circa Sports Colorado management.

You also have the ability to set both deposit and bet limits for daily, weekly and monthly time periods. This can be done at the link here: https://mobile.co.circasports.com/playerrgmaintenance
For further questions or assistance, please contact Circa Sports Colorado at [email protected].

Responsible Gambling Program

If you or someone you know is a problem gambler, please use the resources available below to get help and gamble responsibly.

• For Iowa Problem Gambling Services, please call 1-800-BETS OFF or visit 1800BETSOFF.ORG. Gambling treatment programs are set forth by the Iowa Department of Public Health and include outpatient counseling, recovery and support services, and prevention services. More information on these services can be found here: https://idph.iowa.gov/igtp
• Responsible gaming limits - You have the ability to set your own responsible gaming limits based on the amount deposited and/or amount wagered for daily, weekly, or monthly time periods according to your needs. Set your own limits here: https://ia.circasports.com/playerrgmaintenance
  New limits and limit decreases are effective immediately once you (the patron) adjust your settings at the above link and click Save to confirm changes. Increasing limits at the link above requires a cooling-off period of 24 hours before changes become effective.
  For further questions or assistance, please contact Circa Sports Iowa at [email protected]
• Self-exclusion - You have the ability to voluntarily deactivate your account indefinitely or for daily, weekly, or monthly time periods according to your needs. Adjust your self-exclusion settings here: https://ia.circasports.com/playerrgmaintenance
  Self-exclusion is effective immediately once you (the patron) adjust your settings at the above link and click Save to confirm changes. Reactivating your account at the link above requires a cooling-off period of 24 hours after your request is approved by Circa Sports Iowa management.
  For further questions or assistance, please contact Circa Sports Iowa at [email protected]

You also have the ability to self-exclude from all gaming in the state of Iowa including at casinos and all mobile wagering for a period of 5 years or lifetime. The Iowa Racing and Gaming Commission will maintain the self-exclusion list which will prohibit you from wagering in the state of Iowa. For more information please visit: https://irgc.iowa.gov/self-exclusion-program

Responsible Gaming Circa Sports Illinois

If you or someone you know is a problem gambler, please use the resources available below to get help and gamble responsibly.

• Resources are available for problem gambling by calling 1-800-GAMBLER (1-800-426-2537), texting GAMB to 833234, or visiting AreYouReallyWinning.com.

Responsible Gaming Limits:

• Circa Sports Illinois provides you with the option to set Responsible Gaming Limits directly within the Mobile App by navigating to the RG Limits section. You have the ability to set or adjust responsible gaming limits for daily/weekly/monthly deposit and wager limits. The responsible gaming limits are effective immediately once you adjust your settings and click “Save” to confirm changes. A change in limits to make them more restrictive will become effective immediately, but a change in limits to make them less restrictive will become effective 72 hours after the request. If the limit field is blank, that means no responsible gaming limit is applied. If you have questions regarding your limits or how to set limits, please contact [email protected].

Self-Exclusion:

• Patrons who feel that they may have a problem are provided the option of excluding themselves from Illinois Casinos. Circa Sports Illinois utilizes the Illinois Gaming Board Statewide Voluntary Self Exclusion Program as the sole method in assisting patrons in their efforts to self-exclude.  Patrons wishing to participate in the Illinois Gaming Board Statewide Voluntary Self Exclusion Program may do so in person at Circa Sports Illinois at American Place Casino or obtain more information about the program by calling 1-800-GAMBLER (1-800-426-2537), text GAMB to 833234, or visit AreYouReallyWinning.com.

Gaming Hiatus/Pause:

• You also have the ability to take a hiatus or a pause from gambling with Circa Sports Illinois. You can set your “Cool-Off” period between a minimum of 72 hours and a maximum of 1 year. This can be done by navigating to the Time-Out section within the mobile app. This hiatus is effective immediately upon confirming your cool-off time period within the app. During this hiatus, you will still be able to login and withdraw funds, but you will NOT be able to deposit funds, make any bets or receive marketing or promotional materials. The date and time that your cool-off period ends will be visible in the Time-Out screen.

Must be 21+ to gamble. For further questions or assistance, please contact Circa Sports Illinois at [email protected].

Responsible Gaming Circa Sports Kentucky

If you or someone you know is a problem gambler, please use the resources available below to get help and gamble responsibly.

• Resources are available for problem gambling by calling or texting 1-800-GAMBLER (1-800-426-2537), visiting KYCPG.org, or emailing [email protected]. Available resources include referral to Gamblers Anonymous, referral to Certified Gambler Counselors, brochures/booklets and papers offering more details on Problem or Compulsive Gambling and Crisis Response programs.

Responsible Gaming Limits:

• Circa Sports Kentucky provides you with the option to set Responsible Gaming Limits directly within the Mobile App by navigating to the RG Limits You have the ability to set or adjust responsible gaming limits for daily/weekly/monthly deposit and wager limits. The responsible gaming limits are effective immediately once you adjust your settings and click “Save” to confirm changes. A change in limits to make them more restrictive will become effective immediately, but a change in limits to make them less restrictive will become effective 72 hours after the request. If the limit field is blank, that means no responsible gaming limit is applied. If you have questions regarding your limits or how to set limits, please contact [email protected].

Self-Exclusion:

• Circa Sports Kentucky encourages you to gamble responsibly and we understand if you need to step away. If you wish to self-exclude from the Circa Sports Kentucky app, please contact [email protected] to submit a formal written request. You will be able to self-exclude for a minimum of one (1) year. During this self-exclusion period, you will not be able to login or access your account.

Gaming Hiatus/Pause

• You also have the ability to take a hiatus or a pause from gambling with Circa Sports Kentucky. You can set your “Cool-Off” period between a minimum of 72 hours and a maximum of 1 year. This can be done by navigating to the Time-Out section within the mobile app. This hiatus is effective immediately upon confirming your cool-off time period within the app. During this hiatus, you will still be able to login and withdraw funds, but you will NOT be able to deposit funds, make any bets or receive marketing or promotional materials. The date and time that your cool-off period ends will be visible in the Time-Out screen.

The legal age to gamble with Circa Sports Kentucky is 18 years or older. We encourage responsible gaming. Underage gambling and facilitating an underage person to place a sports wager is a criminal offense. For Kentucky Problem Gambling Services, please call or text 1-800-426-2537.